Help Desk & FAQs

Your Application No., your registered email ID or your registered mobile number, together with your password.

Check your spam / junk folder and make sure the email ID and mobile number entered are correct. You can request a new OTP after 60 seconds. OTPs are valid for a limited time.

Name, parents' names, date of birth, gender, email ID and mobile number entered at registration cannot be changed. All other details can be edited any number of times until the application fee is paid.

MBA Full-Time requires a valid CAT 2026 Registration Number (8 digits, starting with the last two digits of the year of the CAT; entered twice with the year of CAT). MBA Executive and MBA Executive (HCA) do not. Ph.D. applicants who qualified CAT 2025 or 2026 give its year, registration number and percentile in PhD Details.

Rs. 1000 per programme for General / OBC-NCL / EWS candidates and Rs. 350 per programme for SC / ST / Persons with Benchmark Disability. You may apply for more than one programme; the fee is charged for each. The fee is non-refundable.

MBA: only a recent passport-size photograph (JPG only, 10–100 KB, portrait) and your signature (JPG only, 5–50 KB, landscape). Ph.D.: also the research proposal, and with a 4-year Bachelor's degree the research paper (both compulsory); other Ph.D. documents and the marksheets (scanned PDF only, up to 1 MB each, not password-protected) can be uploaded if available. Bring all original certificates at the interview.

Log in and check the Payment step. If the status is not Success, the amount is usually reversed by your bank within 5–7 working days. Do not pay again until the status is confirmed; contact the help desk with your Ticket ID. Refunds follow the Cancellation & Refund policy (link at the bottom of every page).

Use Forgot Password on the login page. Enter your login ID and date of birth, then the OTP sent to you, and set a new password.

An application is submitted only when the fee payment is successful. You will then see the status Submitted on your dashboard and can print the application form.